Resume



Experience Summary:


 


Results-driven Information Technology Leader offering 20 years of experience in the Architecture, Design and Development of high-performance technology solutions using Microsoft Technologies for domains including ERP, EAI/B2B, CRM, Telecom, HVAC, Content Mgmt., Mobility, Workforce Management and Business Intelligence.


  • 4 years of strong experience in enterprise application Development of HVAC Ordering solutions using C#, ASP.Net, MVC, WebAPI, Salesforce, Azure, Knockout, Infragistics, JQuery and SQL Server.
  • 9+ years of rich experience in enterprise application Development and enhancement of Telecom Ordering, Repair, Mobility & Workforce Management solutions using C#, ASP.Net, MVC, WCF, JavaScript, JQuery, JSP, XML, SQL Server and Oracle 9i.
  • 4+ Years of solid experience in design and development of Form processing solutions, B2B, EAI solutions, E-commerce applications using C#, ASP.Net, XML, VB, COM, MSMQ, BizTalk Server and SQL Server 2000.
  • 2+ Years of core experience in developing an enterprise cloud computing platform (Ramco Virtual Works), Treasury modules in Ramco Marshal ERP using VC++, VB, COM/DCOM and SQL server.
     
    Technical Skills:
    Languages:       C#, Java
    Database:         SQL Server 2014, Oracle 10g
    Technology:      ASP.Net, MVC, WebAPI, JavaScript, JQuery, HTML5, AngularJS, Knockout, XML, SOAP, Dot Net 4.5, WCF, Azure, Salesforce, SharePoint, OpenXML
    SDLC:               Scrum/Agile, SAFe, TDD, Spiral, Waterfall
    ALM:                Team Foundation Server (TFS)
    Dev Tools:        Visual Studio .NET 2017, IIS, Fiddler, PAL, QUnit, Chutzpah, ReSharper, Clear Case, Octopus Deploy, Infragistics, Dynatrace, App Insights
    Reports:            SQL Server Reporting Services (SSRS), Ecrion, Aspose
    Other Tools:     MS Project, MS Office, Visio, HP Quality Center
    Quality:            ISO, CMMi, Lean Six Sigma
    OS Platform:    Windows 10/XP/8/7, Windows Server 2008/2012
    Architecture/Design: Zachman, TOGAF, SOA, REST, Design Patterns, UML
    EAI Tools:         BizTalk Server 2010
    Legacy:             VC++, VB, ASP
     
    Awards:
    Received Most Valuable Professional (MVP) international award twice from Microsoft. The MVP Award is given in recognition of a recipient's technical expertise, spirit of community, thought leadership and willingness to help their peers and customers.
    Qualifications:
    - Master of Computer Applications from National Institute of Technology (NIT), Trichy, India
     
    Professional Experience:
    - Working as a Systems Architect in Johnson Controls from Jul’14 till date.
    - Worked as a Principal Architect in Verizon from Dec’04 till Mar’14.
    - Worked as a Technical Architect in Neptune Solutions from Jul’00 till Nov'04.
    - Worked as an Analyst Programmer in Ramco Systems from Jan 1998 to Jun’00.
     
    Projects:

Systems Architect, Feb’18 – Till Date, Client: Johnson Controls Inc., USA



  • Maintenance and enhancement of Selection Navigator applications.
  • Extend the document repositories to SharePoint for better collaboration
  • Adding other HVAC product configurators (Chillers, Air Handling Units…) into Selection Navigator and rolling out to new channels
  • Implementing unified ordering capabilities to using Selection Navigator C#, ASP.NET, MVC, Web API, Salesforce Integration, Azure, JavaScript, AJAX, Knockout, JQuery, HTML5, Infragistics controls, QUnit and SQL Server.

Systems Architect, Jul’14 – Jan’18, Client: Johnson Controls Inc., USA


  • As the System Architect, architected and designed the core applications in the greenfield development of Selection Navigator Program a $75M and 250 resource-rich program  which migrate and modernize legacy and on-prem technology and application portfolio onto micro service based modular cloud solutions.
  • Using Microsoft Azure App Services for on-demand scale-out of Graphic Generators
  • Salesforce is used as a IdP and used for project collaboration and management
  • Application was developed using C#, ASP.NET, MVC, Web API, Salesforce Integration, Azure, JavaScript, AJAX, Knockout, JQuery, HTML5, OpenXML, Infragistics controls, QUnit and SQL Server.


Principal Architect, Apr’13 – Mar’14, Client: Verizon, USA


  • Consolidation of multiple dispatch systems into single dispatch system and integrate that with CoFEE Anywhere application. This initiative helped Verizon to consolidate the Dispatch Resource Centers, improve AHT and re-purpose the dispatchers into other productive works. It was developed using C#, ASP.net, MVC, AJAX, JQuery, XML and SQL Server.
  • Development of supervisor tablet application which will help the Tech Supervisors to manage their technicians effectively and improve the productivity of their team. It was developed using Java, JSP, JavaScript, AJAX, AngularJS, JQuery, XML, HTML5 and Oracle.
  • Re-engineering of ICAD module into SPA (Single Page Application) Architecture for better usability and improved speed. This initiative helped Verizon to improve AHT further and help agents to close the call quicker. It was developed using Java, JSP, JavaScript, AJAX, AngularJS, JQuery, XML, HTML5 and Oracle.
  • Seamless consolidation of ICAD and vRepair modules into CoFEE Anywhere application which is used by 33,000 Agents in Sales and Support Centers. This initiative helped Verizon to improve AHT and FCR and share the call volume across all call centers. It was developed using C#, Java, JSP, JavaScript, AJAX, JQuery, XML and Oracle.


 


Senior Architect / Technical Manager, Apr’06 – Mar’13, Client: Verizon, USA


  • Development and enhancement of Service Desktop module in CoFEE Anywhere application. This initiative helped Verizon to consolidate the Sales, Billing and Service related functionalities in a single application for all agents. It was developed using C#, ASP.net, MVC, AJAX, JQuery, XML and SQL Server.
  • Migration of VIBE the content management application from Microsoft CMS to Oracle UCM and integrate the new application with CoFEE Anywhere application. The seamless integration helped the agents to get the right content at the right page in a single click and improved the productivity 3 times. It was developed using C#, ASP.net, Oracle CMS, AJAX, JQuery, XML and SQL Server.
  • Development and enhancement of Dynamic Scripting Tool which helps Business Operation Managers to define and manage help scripts to be displayed in the CoFEE Anywhere application. It was developed using C#, ASP.net, Oracle CMS, AJAX, JQuery, XML and SQL Server.
  • Development of CoFEE Anywhere application which is used by 33,000 Agents in Sales and Support Centers. It is one of the major system consolidation effort which replaced more than 7 legacy systems. It was developed using C#, ASP.net, MVC, XML and SQL Server.
  • Development and maintenance of One Bill module in the Bundle Qualification Tool (BQT) application. The portal handled around 1.7 million One Bill customers. It was developed using C#, ASP.net, XML and Oracle.
  • Development and maintenance of Bundle Qualification Tool (BQT) application. This application helps the Verizon Reps to sell Bundles for Consumer and Small Business Customers. It was developed using C#, ASP.net, XML and Oracle.
  • Development and maintenance of bill payment module for the #1 telecom portal Verizon.com. The portal handled around 14 million payments worth of 1.8 Billion dollars in 2008. It was developed using C#, ASP.net, XML and Oracle.
  • Development and maintenance of xDSS (eXtreme Decision Support System) application which provides invaluable information on Verizon.com portal user behavior patterns to the top management. It was developed using C#, XML and SQL Server.




Architect / Tech Lead, Dec’04 – Feb’06, Client: Verizon, USA


  • Development and maintenance of Real Time Dashboard (RTD), the decision support system for Verizon Top Management. This application shows the metric reports of all Verizon LOBs in real time fashion and helps the management in taking right decision at the right time.  It was developed using ASP, ASP.net, BizTalk Server, XML and SQL Server.
  • Designed and developed the spider billing module which helps the support personal to handle the payment queries and facilitates to take various bill payment reports.  It was developed using C#, ASP.net, XML and SQL Server.
  • Designed and developed the spider notification module which is based event-rule based workflow engine based on subscriber/publisher mechanism.  It was developed using C#, ASP.net, XML and SQL Server.
  • Designed and Developed Bill Pay Admin Tool, which will enable the customer support representatives to handle the bill payment queries by the Verizon customers.  It was developed using C#, ASP.net, XML and Oracle.




Architect/ Tech Lead, Sep’01 – Nov’04, Client: Sand Hill Systems, USA


  • Developed form-processing application ACTIVEdox3.5 that will enable the static PDF documents into active documents. On submission of the active documents, the submitted data is parsed and processed and stored for data analysis. It was developed using Adobe SDK, C#, ASP.net, XML and SQL Server.
  • Developed mobility application Lead Generation Server (LGS) which will receive the PDF submissions independent of the end user’s connectivity and convert the data into XML and route the data to the LOB using Adobe SDK, C#, ASP.net, XML and SQL Server.
  • Developed an unstructured image processing solution called Image Collaborator (IC) which dynamically identify the form fields in an image and extract data in XML format using Form Fix, Scan Soft, C# and SQL Server.
  • Developed a Form capture solution which will receive the fax image, identify the form, enhance the image quality and OCR the data and finally generate XML data for the fax image and route the data to the trading partners and document tracking using Form Fix, Scan Soft, C#, SQL Server, XML, Dot Net and BizTalk Server.
  • Developed a multi-channel eHub converting rich document formats (.doc, .PDF) into XML and route them to the trading partners and document tracking using Microsoft BizTalk, VB, SQL Server, XML and .NET.
  • Developed a content management feature for managing supplier's catalog, pricing details in the Market Place using Microsoft BizTalk, VB, SQL Server, XML and COM/DCOM.
  • Developed new features such as Blanket PO, Vendor Managed Inventory, Consignment Inventory Demand Forecast features for their existing Private Market Place using VB, ASP, SQL Server, Microsoft BizTalk, XML and COM.
  • Developed a web based Demand Forecast aggregation application based on CPFR model which gets input data in multiple formats using VB, ASP, SQL Server, Microsoft BizTalk, XML and COM.
  • Developed a XML based Adapter for the Private Market Place web product using Microsoft BizTalk, VB, SQL Server, XML and COM/DCOM.
  • Developed an EDI integration solution to integration Smart Disk’s Great Plains ERP with Ingram's EDI server using Microsoft BizTalk and VB and XML.


Senior Developer, Jul '00-Aug'01, Client: Sandhill Systems, USA


  • Developed logistics tracking solution for BHP to monitor their different plants logistics systems using ASP, VB, SQL Server, XML and COM/DCOM.
  • Prepared questions for MCP exam for the BizTalk product (Exam Code: 70-230).
  • Developed logistics Integration solution for BHP to integrate their different plants logistics systems using Microsoft BizTalk Server, VB Components and SQL Server.
  • Developed a three tiered Private Market Place web product using VB Components, ASP and SQL Server.
  • Developed a flat file based integration solution to integrate SHS's ERP with Sell Side Solutions web product using VB and SQL Server.
 
Developer, Jan98-Jun'00, Client: Ramco Systems, India


  • Developed a multi-tenant, robust and rule based application generation framework using VC++, VB, MTS, COM and SQL Server.
  • Reverse Engineered Cash Flow and Fixed Assets modules, Euro Currency enabling for Fixed Assets module of Ramco Marshal ERP using VC++ and SQL Server.
  • Porting of Treasury modules from 16 bit to 32 bit applications using VC++ 5.0
  • Developed a testing automation solution for Ramco Marshal Treasury Modules using Visual Test.
  • Developed Cash Flow module for Ramco Marshal ERP using VC++ and SQL Server.
 
Career Achievements:


  • Received Excellence Award from the CIO of Verizon, Received recognition award from the senior vice president of Verizon
  • Got Most Valuable Professional (MVP) award twice from Microsoft for the technical expertise and contribution to Microsoft BizTalk newsgroup community.
  • Worked as a Management Representative (MR) towards Implementation of ISO processes in Neptune Solutions towards ISO 9001: 2000 Certification
  • Fetched Team excellence award in Ramco systems for two quarters.


 

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